1. Who we are

Our website address is: https://activa.nursingelderly.com. Activa provides fitness-focused, macro-precise meal preparation services.

2. information we collect

We collect information that identifies, relates to, describes, or could reasonably be linked with a particular consumer or device (“Personal Data”).

A. Personal Data You Provide to Us

When you interact with our Services (e.g., placing an order, creating an account), you may provide us with the following categories of Personal Data:

  • Contact and Identity Data: Name, email address, phone number, and physical address (for delivery and billing).
  • Financial Data: Payment card details (processed securely by third-party providers), billing address, and transaction history.
  • Dietary and Fitness Data: Information related to your meal preferences, allergies, dietary restrictions, and high-level fitness goals, provided to customize your meal plan.
  • Account Data: Username, password (encrypted), and account preferences.

B. Automatically Collected Data (Usage Data)

When you access our website, we automatically collect certain information about your device and activity, which includes:

Internet Protocol (IP) address, browser type, device type, operating system, pages viewed, duration of visit, and referring website.

3. Media and comments

Media

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

comments

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

4. Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Article/Post Cookies: If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day..

Login Cookies: If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

5. Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

6. how we use and share your data with

We use and share the collected data for various purposes:

How We Use Data

  • Fulfillment of Services: To process your orders, prepare and deliver your Activa meals, and manage your subscription.
  • Personalization: To customize meal selections based on your dietary and fitness data.
  • Improvement: To monitor and analyze usage and trends to improve our Services.
  • Communication: To send you service announcements, security alerts, and updates.

Who We Share Your Data With

We may share data with the following parties:

Legal Compliance: When required by law or to protect our rights, safety, or property, or that of our users or the public.

Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processors, delivery logistics, website analytics).

Password Reset: If you request a password reset, your IP address will be included in the reset email for security verification.

7. data retention & rights

How Long We Retain Your Data

  • Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
  • Registered Users: For users that register on our website (if any), we also store the personal information they provide in their user profile. This information is retained for the duration of the account.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you have the right to:

  • Request an exported file of the personal data we hold about you, including any data you have provided to us.
  • Request that we erase any personal data we hold about you.

Note: This does not include any data we are obliged to keep for administrative, legal, or security purposes.